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Build your business on the most flexible and transparent managed infrastructure platform in the industry. See how we are changing IT for the better.

Customer Stories

More than 5,500 companies trust SingleHop with their mission-critical IT systems.

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Powerful Automation Saves Time and Money

SingleHop was the first provider in the industry to automate the deployment of bare metal servers all the way back in 2006. Today, we’re automating a lot more than that. Here are some of the ways our automation saves you time and money:


Accelerate your time-to-market with our powerful, global infrastructure platform. Servers and solutions deployed on-demand in minutes, or hours, not weeks or months.

  • Dramatically Faster Time to Market
  • Predictable Deployments
  • Dramatically Reduced Errors/Redos
and Accountable

Automation makes our industry-leading SLA possible. Unlike most companies, it’s not just a 10-page legal document. It’s a granular set of metrics monitored in real time and delivered on-demand in the form of a report card.

  • 9-Point Granular SLA
  • Self-Monitoring Report Card
  • Real-Time Service Status

We take much of the potential for downtime and human error out of the equation by automating every aspect of our platform from the network to software licensing and monitoring systems.

  • Proven Track Record
  • 15,000 Servers Under Management
  • Certified and Trained Team

Positioned in the Garnter Magic Quadrant for
Cloud-Enabled Managed Hosting

Read the Report

ServiceFirst™ Support

When your infrastructure is down and you need help, you don’t want to talk to an overseas call center or a junior employee hired fresh out of school. We understand that, which is why we promise:

  • 24×7 access to highly trained, US-based engineers
  • No outsourcing to overseas call centers
  • Complete transparency and the right expectations

Learn more about our approach to service by visiting our ServiceFirst page.

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The Industry’s Most Robust and Powerful Remote Management Tools

We were the first company to fully automate the deployment of physical servers in the mass market, and we were the first company to extend our incredible levels of control to our customers. Take advantage of the industry’s most powerful suite of enterprise self-execution and remote management tools.

“Industry’s Best SLA” – readwrite

Our 9-point, granular SLA is the industry’s only self-monitoring, self-policing service level agreement. Don’t take our word for it, take a look for yourself.

Tour SLA

“Most Innovative Cloud Enablement Tool” – Cloudy Awards

We extend almost all of our internal automation directly to your computer, iPhone or tablet. All you have to do is click, and our automation takes over.


Extremely Flexible Managed Services

Let our team of engineers and powerful automation take over the routine tasks your IT team doesn’t want to do. Free your IT department from mundane maintenance so they can innovate. It doesn’t matter where the infrastructure is, our team can help you manage it better.

Microsoft Azure

Let our team of specialized Microsoft Certified Engineers manage your Microsoft Azure virtual machines. We offer full remote management services for Azure VMs.

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Colo or On-Premise

Whether you are collocated in one of our data centers, a carrier hotel, or have a small on-site deployment, our remote management services can help you get the most out of your infrastructure, as well as give you the flexibility to burst into our cloud services.

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SingleHop Infrastructure

All SingleHop infrastructure, whether it is a Private Cloud or a Virtual Server, can be fully managed, co-managed, or un-managed. You can pick and choose exactly what managed services you don’t want to do yourself, and our team will take them on.

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