Quality Service Starts with Transparency
We offer real-time network traffic and uptime data streamed live to OT.singlehop.com. This section will be constantly updated so you always know the status of our network.
You will always know how long you’ll wait on hold or for a response to your ticket before calling or sending your message. Your calls will never be outsourced to a third party.
Bill of Rights SLA
We offer the industry’s most comprehensive Service Level Agreement. We give you, not only credits for downtime, but also complete transparency when something happens.