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CHICAGO, IL – March 12, 2015 – SingleHop, a leading provider of on-demand private clouds and managed hosting, today announced the company has won a Bronze Stevie® Award for “Innovation in Customer Service – Computer Industries” in the ninth annual Stevie Awards for Sales & Customer Service. This marks the second consecutive year SingleHop has been recognized by the Stevie® Awards, on the heels of a Bronze win for “Most Innovative Company of the Year” in 2014.
In the entry submitted to the Stevie® Award judging panel, SingleHop highlighted the pillars of its comprehensive customer service program: operational transparency, industry-best service level agreements, the industry’s only service report card and certified onsite technicians, in addition to the cutting-edge LEAP customer service portal.
“It’s incredible to be among the ranks of Stevie Award winners once again this year,” said SingleHop’s Chief Operating Officer Andy Pace. “We’re proud of what we’ve achieved with our customer service programs to date, and this win underscores our continued search for new ways to create the best possible experience for the organizations that rely on our clouds.”
More than 100 members of several specialized judging committees determined the Gold, Silver, and Bronze Stevie Award placements from among the Finalists during final judging in February.
“Entries to the Stevie Awards for Sales & Customer Service awards have more than doubled over the past three years,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows, including the prestigious American Business Awards and International Business Awards.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales
About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.
SingleHop, a leading global provider of on-demand hosted private clouds and managed hosting, brings together a unique combination of enterprise-class technologies from industry-leading vendors, and a proprietary automation engine, to deliver a customized cloud infrastructure experience for enterprises of all sizes. SingleHop’s powerful portal and award-winning automation platform make it simple to design and support the optimal cloud environment. Services include full-life cycle, white glove support, instantly scalable solutions, and comprehensive integrated security. SingleHop serves more than 5,000 customers in more than 124 countries with data centers across the United States and Europe.
Follow SingleHop on Twitter at @SingleHop. Read our blog at https://www.singlehop.com/blog
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