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CHICAGO, November 15, 2017 – SingleHop, a global provider of on-demand hosted private clouds and managed cloud services, today announced a collaboration with ThousandEyes, a leader in Network Intelligence, to enable greater visibility beyond its five data centers in North America and Europe. The ThousandEyes platform provides insights into networks anywhere around the globe, enhancing SingleHop’s ability to provide the always-available and high-quality service required by SaaS, gaming, Hosted Voice and Communications, and other service provider customers.
“Customers rely on us to power their mission-critical applications with zero downtime and minimal latency,” said Mike Davis, director of network operations at SingleHop. “Armed with the intelligence gained from ThousandEyes, our network engineers are able to see upstream and mitigate performance-degrading events with higher precision and greater speed.”
ThousandEyes provides insights into real-time reachability, latency and network performance metrics, as well as border gateway protocol (BGP) information for each path providing connectivity to SingleHop data centers. With this information and rich visualizations, SingleHop engineers can quickly diagnose anomalies and reroute traffic as needed to ensure maximum uptime and customer experience.
“Companies rely on SingleHop to host their critical applications and services, and with the internet at the center of this experience, when there’s a problem, both or all sides are impacted,” said Alex Henthorn-Iwane, vice president of product marketing at ThousandEyes. “With ThousandEyes, SingleHop can gain immediate visibility into internet behavior and proactively manage application and service performance for every one of their customers. Helping SingleHop deliver exceptional levels of service to their customers enables them to better deliver on their mission of making important business and IT infrastructure painless to deploy, secure and manage.”
The partnership furthers SingleHop’s commitment to performance and availability to its hosted private cloud and dedicated server customers.The company’s self-monitoring Bill of Rights SLA promises 100 percent uptime, as well as leading support response times.
For more information about SingleHop IaaS solutions for service providers, see here.
SingleHop is a leading global provider of hosted IT infrastructure, cloud computing and managed services. The company’s powerful automation platform makes it simple for enterprises of all sizes to design and support the optimal hosted infrastructure environment. Services include scalable, custom dedicated servers and private clouds, managed services for Microsoft Azure and Amazon Web Services, and comprehensive security and business continuity solutions. SingleHop serves more than 5,500 customers in more than 124 countries and operates data centers across the United States and Europe. For more information, visit SingleHop.com
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, enabling them to optimize and improve application delivery, end-user experience and ongoing infrastructure investments. Leading companies such as ServiceNow and Twitter, as well as eBay and other members of the Fortune 500, use ThousandEyes to improve performance and availability of their business-critical applications. ThousandEyes is backed by Sequoia Capital, Sutter Hill Ventures, Tenaya Capital and GV (formerly Google Ventures), and has headquarters in San Francisco, CA. For more information, visit ThousandEyes.com or follow us on Twitter at @ThousandEyes
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