With 8 years of industry leading experience empowering partners across the world, SingleHop wants to make it easy to add highly scalable, secure, and compliant enterprise-on-demand cloud offerings to your portfolio. We become an immediate extension of your sales and engineering team. Most importantly, we understand how critical your reputation and customer relationships are, which is why we developed our Partner Bill of Rights to ensure you retain and grow that hard-earned reputation.
SingleHop wants to make it easy to add cloud services to your portfolio. We understand how important your reputation and customer relationships are. To that end, we are willing to back that hard-earned reputation with our Partner Bill of Rights.
Compliment and augment your current offerings. No need to ever make big investments in people or infrastructure. Regardless of your sales model, we can provide sales support, solution architects, ongoing training, pricing tools, and consulting to help you to evolve your business. You have the customers and relationships; we have the services and expertise.
You control the client engagement process. SingleHop’s experienced team members are an extension of your sales and engineering team and will engage per your guidance.
All formal deal registrations are honored for 6 months as long as there has been customer engagement. If there is no customer engagement within 90 days, partner will be given first right to renew registration.
SingleHop will assign dedicated partner sales and solution architect resources that will review the opportunity and engagement strategy with you within 24 hours.
SingleHop partners have instant access to budgetary pricing tools: Quotes on public cloud and dedicated bare metal within 24 hours, quotes on private cloud solutions within 48 hours, and custom and hybrid environments ICB based on customer’s deadlines.
SingleHop will not circumvent partner’s engagement with all actively registered prospective and sold opportunities. Should an opportunity engage SingleHop via our self-service portal, the customer will be added to partner’s portfolio and partner will earn commissions on self-service purchases.
You can trust our experienced team to represent you professionally and to the highest standards of your reputation. If you can document an incident in which SingleHop grossly under-performed resulting in loss of a sale, SingleHop will use best business efforts to present you a replacement opportunity of equal value.
SingleHop guarantees payout of all partner commissions prior to month end following the month of collection from customer. Any payments not made by this time frame will earn 1.25% interest for every day past the last business day of the month not received.
Partner is paid at the account level for all initial sales, as well as add-ons for all properly registered opportunities during the duration of partnership. Once a commission is earned, there can be no percent reduction on earned commissions and commissions will be paid for the life of the customer.
SingleHop makes onboarding easy. A dedicated implementation/project manager will ensure you have access to billing, technical support, and executive management backed by one of the industry’s strongest SLAs with the SingleHop Customer Bill of Rights.