Tech FAQ: What is RTO and RPO?

In disaster recovery situations, two essential variables reign supreme: recovery time objective (RTO) and recovery point objective (RPO). Most DR solutions will address these benchmarks upfront, and if they don’t, they’re probably not a vendor you want to partner with. To understand why, let’s quickly cover what these two terms mean and how they might affect your DR plan.


The RTO is the maximum amount of time it should take to restore application functionality in the event of sudden service loss. Vendors normally measure this span in seconds, minutes, hours or days. Ideally, you want an RTO on the shorter end of the spectrum  —  15 minutes is a solid benchmark.  


The RPO is the exact age of data that vendors must recover to resume normal operations. Think of it as data loss tolerance. Your RPO will essentially dictate your backup processes, as you must configure your cloud replication solution to back up your environment and data frequently enough to meet the objective requirements.

For some businesses in financial services or e-commerce, for instance, losing even a few minutes worth of data can be incredibly costly.

There’s typically a fairly significant cost difference between solutions that offer RPOs and RTOs within minutes and those that with windows within hours. The determining factors for you should be: How soon do I need to restore my business operations and how much data can I afford to lose before it threatens the viability of my business? In a post earlier this year, I addressed this question by comparing the two Disaster Recovery as a Service solutions offered by SingleHop — Veeam and Zerto.   

Wishing you an incident-free day.

From the DRaaS Experts.

explore dr  
Read Also:
SingleHop at VeeamOn 2018 World Backup Day 2018: The Best Advice and Resources for Protecting Your Business’s Critical Data Disaster Recovery is the Perfect Entry Point to the Cloud. Here’s Why.
Eugene K.
Eugene K.
Vice President of Technology

Eugene Kashperovetskyi, affectionately known as Eugene K, is a highly experienced web hosting professional with 15 years of hosting solutions support, design, implementation and automation. Whether performing minor system opt...READ MORE

Wishing you an incident-free day.

free draas consultation
Recent Tweets

Ready to Transform Your IT Strategy?

From groundbreaking server management software and automation platforms to custom, flexible managed infrastructure solutions, we win customers because we put customers’ unique needs at the center of every solution.

"I feel the customer service is light years better at SingleHop than with my previous provider. I love that I can call the 24 hour support line when things are simply easier to explain on the telephone than in a support ticket. "

Jane, SingleHop Customer

"Wonderful service. We really appreciate your willingness to work with us to help our business succeed. "

Aviva, SingleHop Customer

"As always I can depend on SingleHop Tech Support team for an assist whenever we need them. They’ve exceeded our expectations each and every time for the last 7 years. "

Rodney, SingleHop Customer

"Excellent! Hardware and software are important in this environment but what is truly outstanding is the tech support that comes with it!"

Kenneth, SingleHop Customer

"[The] completed task has made a serious difference in the server’s performance. Thanks for digging deeper. The efforts/findings were so worth the time taken, in my eyes!"

Michael, SingleHop Customer

"The crew is indeed outstanding. Everyone is involved with your case; they respond promptly and accurately.
They are always correct and incredibly fast."

Juliana, SingleHop Customer