The Gauntlets - Part I: SingleHop Throws the First of Two Gauntlets Down with 100% Operational Transparency at

Come and kick the tires on SingleHop’s new trendsetting transparency. One of our core strengths is in our network uptime and rock solid data centers, and we’re willing to back that up with real-time, public-facing monitoring, which anyone is welcome to see:

It includes history - this week, this month, this year:


The summary page also has support performance - Call Hold Time, Average Ticket Response Time, Last Scheduled Maintenance.


It even has a 24 hour lookback on our total incoming and outgoing traffic, with bandwidth used by gigabytes:


So you can go to to see the summary, and also be sure to check out the System Status and Detailed Log pages too.


The System Status page is pretty nice, showing an active view of all the data centers, core routers and private networks.


And on the right side of the Status page, you can view a timeline of recent issues, as well as an integrated Twitter feed to see news and other items from Twitter.


Last but not least, the Detailed Log page gives the details on everything going on, along with times and dates. Total 100% transparency.



So it’s all about the 100%.

100% network uptime, 100% transparency.


So what do you think about Operational Transparency?

We would greatly value your feedback on:

You can comment on the blog, sound off on, or send us a Tweet: @singlehop