SingleHop Backup Services

It is said that the transition to a "paperless world" is complete. That is, people are putting their files (their important documents) on electronic mediums more than ever before. What does this entail? Well, more productivity and efficiency, and also the chance for a hard disk failure to cause a massive amount of damage. The amount of important information now stored on hard drives now makes the backing up of data, which has always been important, an essential event where the customer will be faced with many choices. One such choice, facing SingleHop customers, will be discussed in this blog entry: the choice between using our backup service or doing remote backup with some other service.

First of all, this will be an attempt to convert anybody who doesn't think backing up is terribly important (although I really doubt there are many of you . . . it just seems tragic, anyway). Before I came to SingleHop I did a lot of miscellaneous computer consulting, mainly for doctors. One day I got a call from a doctor requesting my services immediately, because all of his data was lost due to a hard disk failure. I examined the drive and made various attempts to make it bootable, but alas, no luck. I finally told the doctor that the only real choice would be to send the drive into a data recovery service. By the time the service had gone through the drive and recovered the data the bill had grown to $5,000. Needless to say, the doctor paid it (there was a lot of highly sensitive patient information on the drive), but it was a cost that could have been mitigated with proper backup protocols.

So that we're all on the same page: backing up data is important. The question is whether to take backups using SingleHop's backup offering or a remote backup solution with a third party. My approach will be to list some (this is by no means an exhaustive list) of the advantages of backing up using SingleHop's backup services:

  1. The backup servers are connected our existing (very fast) internal network infrastructure.
    Backing up across the Internet can be a big hassle. Backing up on a fast internal network is not only quicker, but also more reliable. If you're backing up on an internal network you can also backup more data more frequently.
  2. Our administrators are already familiar with our backup servers and will be able to restore data from them faster than a remote solution.
    Our administrators have to work with all sorts of hardware and software they're not familiar with every day, but knowing the system certainly does make things easier on them. So having a unified backup system on our network means: if our administrators need to login to the backup servers to help you restore something, they can do that easily and quickly.
  3. Our backup services are much more economical than, let's say, buying a small dedicated server from another company as a backup.
    This is a common solution: buy a separate service from another company and use that as your backup service. This will be at least a few hundred dollars a month. Consider, for example, our 70gb/mo. backup service. This is only $70/mo. whereas a completely separate server used only for the purposes of backing up data could be a few hundred a month.

I've only considered a few points about SingleHop's backup services here, but they illustrate some of the variables that need consideration in the world of data backup. Data backup in this age is essential, the question becomes where and how you should create those backups.