Managing cloud servers in the hybrid era is a pain; take control with AI

Dec 3, 2015

cloud (1)
Click to Tweet This Comic
A recent survey from Gartner showed that more than 80% of businesses use a hybrid or multi-cloud approach. There are plenty of good reasons these strategies exist; however, making your job easier is certainly not one of them!

SingleHop’s VP of Products, Jordan Jacobs, recently discussed why this is the case in a Q&A with

VMblog:  Why would an IT admin have a bunch of different cloud providers?

Jacobs:  This is the new normal. As more IT projects are initiated across companies, more servers  — physical and virtual — are spun up on different operating systems and at different locations and cloud providers. For example, some servers may be spun up within a company’s AWS cloud for a one-off project, others by a business unit “gone rogue” that may start up Azure services with a credit card instead of trying to navigate the internal IT requisition process, still others servers may be spun up on a company’s private cloud. But the reality is that managing the operations, health and compliance of these systems ultimately falls to IT staff, whether they are involved in scoping and deploying these resources or not.

VMblog:  How have IT departments managed their server inventories to date? 

Jacobs:  It’s not that this is difficult stuff. It’s not. It’s just time consuming. IT departments are more than capable of monitoring and updating their own servers, but it takes a lot of time to research which patches are needed and for which servers. Installation of patches and server updates often must be done one-by-one, and it takes a lot of effort to respond to monitoring alerts at odd hours or in odd places. It’s not that IT staff can’t manage — it’s that their time is being wasted because the whole approach is flawed from the start.

And that’s really the main reason we’re building AI. IT admins and managers spend massive amounts of time and energy making sure disparate cloud environments stay online, but because AI unifies all servers in one portal — regardless of the cloud or provider — most of these hybrid-driven headaches will disappear.

The above Kip and Gary comic, by artist Diane Alber, is the second in a special series provided exclusive to SingleHop. See here for the first, and be sure head to for more.

Read also:
Beyond the Ping: Server Monitoring with AI
Why Try AI

Award-Winning Support

Explore SingleHop
Read Also:
SingleHop Evolved: Our DNA Rooted in Automation SingleHop Hosts SaltStack Chicago Meetup Group Community Snapshot: A Look at Who’s Signing Up for AI
Dan Ushman, CMO and Co-Founder
Dan Ushman

Dan began his career in the internet infrastructure industry at midPhase Services, Inc., a shared hosting provider that grew to over 160,000 customers before being acquired by UK2 Group. At midPhase, Dan contributed heavily t...READ MORE

Award-Winning Support

Explore SingleHop
Recent Tweets

Ready to Transform Your IT Strategy?

From groundbreaking server management software and automation platforms to custom, flexible managed infrastructure solutions, we win customers because we put customers’ unique needs at the center of every solution.

"I feel the customer service is light years better at SingleHop than with my previous provider. I love that I can call the 24 hour support line when things are simply easier to explain on the telephone than in a support ticket. "

Jane, SingleHop Customer

"Wonderful service. We really appreciate your willingness to work with us to help our business succeed. "

Aviva, SingleHop Customer

"As always I can depend on SingleHop Tech Support team for an assist whenever we need them. They’ve exceeded our expectations each and every time for the last 7 years. "

Rodney, SingleHop Customer

"Excellent! Hardware and software are important in this environment but what is truly outstanding is the tech support that comes with it!"

Kenneth, SingleHop Customer

"[The] completed task has made a serious difference in the server’s performance. Thanks for digging deeper. The efforts/findings were so worth the time taken, in my eyes!"

Michael, SingleHop Customer

"The crew is indeed outstanding. Everyone is involved with your case; they respond promptly and accurately.
They are always correct and incredibly fast."

Juliana, SingleHop Customer