Gartner Evaluation Lands SingleHop a Spot in the MQ

The Gartner Magic Quadrant for Cloud-Enabled Managed Hosting is out, and I’m thrilled that SingleHop is one of the 19 vendors that met Gartner’s criteria for inclusion in this important report.

Wait, what’s a Magic Quadrant?

Well, Wikipedia says “The Gartner Magic Quadrant (MQ) is the brand name for a series of market research reports published by Gartner Inc., a US-based research and advisory firm. According to Gartner, the Magic Quadrant aims to provide a qualitative analysis into a market and its direction, maturity and participants.”

I don’t think that does it justice. So let me try.

Many organizations need guidance when making complex IT purchases. There are many options in the market and it’s often hard to select the right provider and solution.

Gartner is a market research and advisory organization that hires brilliant analysts to study particular industries and advise their clients on various business decisions. In the technology arena, Gartner is considered to be, for lack of a better term, the gold standard of research organizations. Part of Gartner’s mission is to conduct primary technology research and evaluate service providers to help businesses select technologies and providers best suited to their needs.

OK, so you are being included in some research, what’s the big deal?

There are thousands of hosting and cloud services providers around the world, yet only 19 are included in the Gartner MQ. The reason for this is because Gartner applies a incredibly strict criteria and evaluation process for inclusion which they boil down to measurements of completeness of vision and ability to execute. The quantity and depth of information collected and studied in order to place a vendor on the MQ graph is staggering. The information is collected over multiple surveys and includes:

  • Detailed solution, capabilities, products, services and infrastructure information
  • Financial information, including sales and revenue data
  • Go-to-market information
  • Support data and statistics
  • Customer interviews and surveys
  • Review of the company’s offering and interfaces via fully functional customer account

The process took multiple months and the efforts of a dozen SingleHop people.

What does this really mean?

First of all, it means that an independent, unbiased, highly-regarded third party with deep knowledge and expertise in the hosting space believes that SingleHop has what it takes to be included in the Magic Quadrant. Since there are literally thousands of providers, being one of only 19 is a big accomplishment for any provider.

But practically speaking, it expands our reach. It puts us on the radar of large enterprises who consult the MQ to build their short list of managed hosting and infrastructure providers.

And most important for us, it shouts to the world that our approach to automating infrastructure and managed services through a seamless portal is resonating with some of the smartest people in the business.


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Dan Ushman, CMO and Co-Founder
Dan Ushman

Dan began his career in the internet infrastructure industry at midPhase Services, Inc., a shared hosting provider that grew to over 160,000 customers before being acquired by UK2 Group. At midPhase, Dan contributed heavily t...READ MORE

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