Nicolette Downs

Marketing Coordinator

Nicolette Downs is SingleHop's Marketing Intern, and current student at Columbia College Chicago, majoring in marketing with a minor in web development. She first became interested in marketing through a desire to help a small business establish itself on social media, the experience was challenging as well as rewarding. At SingleHop Nicolette is continuing to expand her knowledge by learning many different functions of marketing, from SEO to honing graphic design and copywriting skills.


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From groundbreaking server management software and automation platforms to custom, flexible managed infrastructure solutions, we win customers because we put customers’ unique needs at the center of every solution.

"I feel the customer service is light years better at SingleHop than with my previous provider. I love that I can call the 24 hour support line when things are simply easier to explain on the telephone than in a support ticket. "

Jane, SingleHop Customer

"Wonderful service. We really appreciate your willingness to work with us to help our business succeed. "

Aviva, SingleHop Customer

"As always I can depend on SingleHop Tech Support team for an assist whenever we need them. They’ve exceeded our expectations each and every time for the last 7 years. "

Rodney, SingleHop Customer

"Excellent! Hardware and software are important in this environment but what is truly outstanding is the tech support that comes with it!"

Kenneth, SingleHop Customer

"[The] completed task has made a serious difference in the server’s performance. Thanks for digging deeper. The efforts/findings were so worth the time taken, in my eyes!"

Michael, SingleHop Customer

"The crew is indeed outstanding. Everyone is involved with your case; they respond promptly and accurately.
They are always correct and incredibly fast."

Juliana, SingleHop Customer