SingleHop Customer Service
We're well known in the industry for the quality of our tech support. There are a few simple ways to get support from SingleHop.
For highly technical inquiries, we always ask that you submit a ticket before calling us. A ticket allows us to keep track of where the issue stands, who has worked on it and what they did.
In most cases, it will take us no longer than 15 minutes to respond to a ticket, and most of the time faster than that. Similarly, in most situations, our telephone hold times are under 20 seconds. When and if things get very busy, or an issue causes problems for multiple clients, our hold times and ticket response times may increase temporarily due to the increased load. By submitting a ticket first, you allow us to also prioritize issues and fix the important stuff first.
-
Technical Support
Server reboots, system administration, networking issues, and any other technical issues.
24x7 Help Line
(866) 817-2811 x300
(312) 447-2589 (direct dial)
Online Trouble Ticket
Please Login -
Account Executives
Sales, billing issues, payments, non-technical issues, customer service and customer care.
Account Executives
(866) 817-2811 x100
(312) 447-2587 (direct dial)
Meet Our People
View Staff Profiles
Online Trouble Ticket
Please Login
Send a Simple E-mail
billing@singlehop.com
Or, use our Live Chat
Chat with Us Live -
Other Inquiries
Just call our office and tell us how we can help you.
Office Phone Number
(312) 447-2587
(866) 817-2811
Send a Simple E-mail
sales@singlehop.com
Or, use our Live Chat
Chat with Us Live
Support Center:
Try SingleHop Risk Free
for just $1.00 for the first month.
Chat With Us Now >>
SingleHop Resources:
- Apache Linux Server
- Cheap Dedicated Server Info
- Cheap Dedicated Servers
- Configure cPanel Dedicated Server
- cPanel Dedicated Servers
- cPanel Plesk Server Info
- Custom Dedicated Server
- Data Center Info
- Dedicated Server
- Linux Hosting Servers
- Managed Dedicated Server
- Plesk Dedicated Servers
- Slow Site Upgrade
- Useful Dedicated Server Info
- What is Dedicated Hosting?
- Why Dedicated Servers
- Why Linux Dedicated Servers
- Windows Server 2003 Versions
- Windows vs Linux Dedicated Servers
- Using SSH on your Linux Server
- Using Remote Desktop on your Windows Server



