Introducing, Tandem by SingleHop.
White-Label Reseller Hosting for Service Providers.
Resell dedicated servers, cloud hosting and computing, hosted applications & much, much more.
Tandem is our White-Label Reseller Hosting Platform. It's a word that captures the nature of the program perfectly in its definition. As a Tandem reseller, you are able to leverage all of our products and technologies as your own--entirely in your brand. In addition to a wide range of technical advantages, Tandem offers resellers aggressive price tiering and a wide-range of exclusive features.
X10 Hosting Case Study
See how one of the largest providers of free and paid web hosting, X10 Hosting, leverages SingleHop's platform to support their growing business needs and tens of thousands of new customers every month.
Xpress Hosting Case Study
See how one of the largest hosting providers in Mexico, Xpress Hosting, uses the SingleHop platform to meet demand just-in-time by leveraging SingleHop's automation and API.
Key Benefits and Features
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Leverage SingleHop's Research, Development & Technology
The SingleHop platform is an intricate web of over 500,000 lines of code, numerous databases and hundreds of servers. It's the product of over 10 years of development and is maintained by a large team of full time developers and automation engineers. Don't try to re-invent the wheel yourself, instead take advantage of the industry's leading automation platform. By partnering with SingleHop, you get to leverage all of our technology, research and automation as your own. In your brand. In your image.
- White-label all customer-facing interfaces
- Integrate with your existing billing platform
- Customers access through your domain name
- Change colors and theme to match your brand
- Build extra features using the SingleHop API
- Increase your internal operational efficiency
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Leverage SingleHop's Business Relationships
With nearly a decade in the business, SingleHop's team has established relationships with all the major vendors and providers in the Internet infrastructure industry. By partnering with SingleHop as a Tandem reseller, you get access to all of the benefits of these relationships. This means any special deals that we've struck for ourselves are extended to our resellers by proxy.
- Billing partnerships
- Software vendor relationships
- Advertising networks
- Marketing services
- Marketing automation technology
- Customer perks and promotion services
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Leverage SingleHop's Global Data Center Presence
Imagine having access instant access to a world-wide network of data centers. That's the power of a relationship with SingleHop. Enjoy the power of our highly automated data centers and control them as if you were sitting inside them--from your office or from your iPhone. Give your business the tools it needs to compete in a global marketplace. All data centers feature:
- Advanced physical security measures
- Biometric security measures
- Multiple-entry points for network and electrical grid
- Multiple backup generators
- Uninterruptible Power Supply system
- Staffed 24x7 by SingleHop engineers and data center technicians on-site
Tandem Helps Resellers in 3 Key Areas
Tandem is much more than just a discounting program. Tandem is designed to focus around
three key pillars of service that are key for any hosting business to grow. These pillars are:
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Control
Imagine if you could deploy servers in minutes. Imagine if your customers could reboot or reinstall their own servers. Imagine if it was all integrated perfectly, and everything happened instantly. With Tandem, you hold the remote control when you want it, and SingleHop's team backs you up every step of the way.
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Margin
Tandem keeps your costs down by giving you Tandem PerksTM, which are things you previously had to pay for, and offering aggressive deals and discounts on other things. Ultimately, Tandem cuts your costs while increasing your Sales, which is always a good combination.
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Sales
Everything about Tandem is designed to help you sell more servers and keep your current customers happy and growing. This is the industry's most powerful hosting platform and the industry's most advanced reseller system.
SingleHop offers a wide-range of features specifically tailored to the needs of Web Hosting Providers
Just-in-Time Delivery
Keep less inventory in-stock by taking delivery of your servers on a just-in-time basis. Servers are deployed instantly when YOU need them, so you will never need to purchase them in advance.
Automate Routine & Non-Routine Functions
Leverage our extensive automation platform to automate parts of your operation that are repetitive.
Less Errors means Less Need for Re-Do’s
Another benefit of using automation to perform routine and non-routine tasks is the reduced error rate; automated systems are more accurate and less likely to malfunction than a human being.
Better Customer Service for You and Your Clients
Faster delivery, less errors, higher quality equipment and an extensive SLA that you can pass on to your clients creates a far superior experience for you and your customers.
Increase Internal Efficiency and Profit Margins
Leveraging our automation and technology will reduce the amount of time you spend doing routine things, and will reduce the number of people you need to hire to do those things. That will directly impact your profitability.
Billing System Integration
The SingleHop platform can be integrated into any commercial billing system using its extensive API. Easy-to-integrate modules have been created for several popular systems, including WHMCS and Ubersmith. Please inquire for more information.
Your Brand is Your Business
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White-Label Automation
Give your customers a consistent experience with your Brand.
The big hosting providers offer automated control panels. They have invested millions of dollars into building them. Now, you can have the same technology without investing the time in developing it. At the end of the day, giving your customers Automation is the same as giving your customers a number of good reasons to remember you, to recommend you and to come back for more. That's what it's all about.
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Give your customers complete control
with Tandem Panel
Just upload your logo, configure your URL and change the colors. Your customers will never see the SIngleHop name.
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Fully Automated
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60-Minute Server Deployment
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15-Minute VM Deployment
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Design, Deploy, & Manage Moblie
Apps (iPhone, Android, More)
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24x7 Service
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Free Marketing Consulting
Resources
- Reselling Cloud White Paper
Learn about the benefits of reselling the Cloud in this White Paper.
- Cloud Market Opportunity Webinar
Learn about the Cloud Market Opportunity and how SingleHop can help you maximize your revenue from it.
- X10 Hosting Case Study
See how one of the largest providers of free and paid web hosting, X10 Hosting, leverages SingleHop's platform to support their growing business needs and tens of thousands of new customers every month.
- Xpress Hosting Case Study
See how one of the largest hosting providers in Mexico, Xpress Hosting, uses the SingleHop platform to meet demand just-in-time by leveraging SingleHop's automation and API.
1-on-1 Personal Service
If there is one thing we are good at, it is selling hosting. Our Sales Consultants work 1-on-1 with Tandem resellers to help you drive more sales, better market your company and have more control over, well, everything. But, it doesn't stop there. Every reseller has their own dedicated 1-on-1 client team, and each client team has a number of staff members to help you grow. You will never talk to a call center. Every time you need help, you will talk to the same SingleHop staff members. That's a big deal.
Advantages of SingleHop 1-on-1 Service Teams
- Deal with Same Staff Members Every Time.
- Integrated Sales, Technical Support and Service Teams.
- Service is Never Outsourced.
- Dedicated Teams Include: Sales, Support and Account staff.
- Enjoy First-Name Familiarity.
Discount Tiers
SingleHop offers a wide range of discounts that apply to different products differently. Higher margin services such as Management and Network services are discounted further than infrastructure services. As a Tandem reseller, you are entitled to leverage ALL SingleHop products and services as your own. Everything is resellable.
Please note: Discounts only apply once you have the minimum number of servers in your account. Discounts and tiers do not apply to special priced servers or "Tandem Only" packages. Unless otherwise noted, because we provide software at-cost, discounts do not apply to Software Licenses of any kind, including cPanel, Microsoft Windows or others.
| #Servers |
Hardware |
Private Hardware |
Public Cloud Resources Usage |
Management |
Network |
| 1 to 2 |
0% |
0% |
0% |
0% |
0% |
| 3 to 5 |
5% |
5% |
8% |
10% |
5% |
| 6 to 11 |
8% |
8% |
10% |
12% |
8% |
| 12 to 20 |
10% |
10% |
12.5% |
15% |
8% |
| 21 to 40 |
12% |
12% |
15% |
18% |
8% |
| 40 + |
15% |
15% |
17% |
18% |
10% |
Logos of select partners:
Merchant accounts designed especially for hosting providers.
Reboot-less kernel updates on Linux servers with Ksplice.
Unlimited, free Alpha SSLs, Domain SSLs and Wildcard SSLs from GlobalSign.
*Note: SSLs will ONLY work on SingleHop IP addresses. Certificates issued to non-SingleHop IP addresses will be automatically expired.
Try out eFax service for 30 days for free.
Try out eVoice service for six months for free.
Try out Toll Free Forwarding service for three months for free.
Free set of five custom designed banner ads from Bannaz.com
Free set of cPanel and Plesk customized tutorials ($240 value) from DemoWolf
Microsoft Bing & Yahoo Search Marketing - $25.00 in Free Clicks
90 Days Free SiteLock.com Monitoring
Receive a custom SEO consultation from eBridge Marketing Solutions, one of the best in the business. This perk is worth up to $500 dollars!
For more information please visit our partner page.
Try out WHMCS. Contact your SingleHop representative for a special offer.
Frequently Asked Questions
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What are the requirements to join Tandem?
There are no minimum requirements to join the Tandem reseller program. However, discounts only start once you reach a certain level of partnership based on the volume of products you are able to sell and the revenue that you are able to generate for SingleHop.
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Will SingleHop help me promote my business?
As you grow, we will devote more and more resources to support your growth. This includes a complete co-marketing program that we are able to leverage.
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How long does it take to get going?
Once you join the Tandem program, it only takes a few weeks to get going in most cases. That includes integration of our live inventory feeds, integration with your existing billing platform, training and more. Please contact us for a complete overview of the process.
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What does it cost to start a Tandem account?
There is no fee to start a reseller account with SingleHop. However, you will also not receive discounts until you have grown to a certain level. See the discount tab for more details.