Partner with SingleHop to leverage The Platform You can Depend On
SingleHop's platform combines strategically located data centers, advanced proprietary automation, an open and accessible API with on-demand dedicated servers, cloud hosting and IT infrastructure.
-
Infrastructure, Evolved
-
Pervasive Automation
-
Experience and Scale
-
Flexibility is #1
-
100% Reliability, Guaranteed
-
High End Equipment
Commission Structure
SingleHop offers a variety of compensation models for partners. For those who receive a revenue share, below is our table for calculating the amount. Compensation models becomes negotiable above $50K in MRR.
| Partner Level |
Revenue Range |
Commission/Discount |
| Bronze |
Zero to $9,999.00 |
10% |
| Gold |
$10,000 to $50,000 |
15% |
| Platinum |
$50,000+ |
20% |
Frequently Asked Questions
What type of partnerships does SingleHop have?
Referral Agent (Affiliate)
Share your leads/contacts and our sales group will take it from there and pay you on a one time spiff!
Channel Partner Program
Become a trusted partner and add SingleHop’s products and services to yours lineup! With the help of your dedicated SingleHop Channel Team, sell our entire product line and then receive a residual commission for the life of the customer.
Tandem (VAR/White-label) Program
For Partners that prefer to handle billing, first level support, and collections themselves, we can white-label our product line. We will add your name and logos to our LEAP3 Platform and your customers wil never see the SingleHop brand!
Parters Program
| Monthly Recurring (USD) |
Channel Partner Commission |
White Label VAR / SP Discount |
| 0 - 500 |
10% |
10% |
| 501 - 10,000 |
15% |
15% |
| 10,001 - 50,000 |
20% |
20% |
| 50,001 - above |
TBD |
TBD |
Note: Our channel and white-label partners receive the same discount percentages but since the white-label partners are billing the customers directly they set their own pricing and margins.
-
Are Invoices & Commission Statements Available Online?
All invoices (billing) and pending and paid commission are available in real-time via LEAP3 portal and can be access via web browser or iPad/Android.
-
When are Commissions Paid to Channel Partners?
For our Channel Partners commissions are paid on the 25th of the month for all invoices that have been paid by the end of the previous month. Commissions are typically paid via ACH or wire transfer.
Note: For our white-label partners we are billing them and they are billing their customers so there are no commissions paid to white-label partners.
What Type of Managed Services are Available?
Managed Services
Backups & Storage
Security
Network Services
System Administration
-
Can you Auto-provision to the Application Layer?
Yes. This is a unique ability for SingleHop to be able to auto-provision to the application layer with our Hosted Apps like Wordpress, Drupal, Magento, SugarCRM, OpenVBX and 100s of other leading open source applications. Additionally, if you provision from our Hosted Apps platform application monitoring and alerting and daily backups are included for free (limited time offer).
Additionally, we are launching on April 1, 2013 the ability to auto-provision enterprise applications from Microsoft and many others by tightly integrating into the Vmware vFabric platform which enables automated rapid provisioning within minutes of enterprise and custom LOB applications.
-
What Support Options are Available?
SingleHop provides 24/7 dedicated phone and chat support (via our LEAP3 portal). Our philosophy is to staff Senior Level Admins and Engineers to improve first call resolutions and timeframes. Support can be reached by calling 866-817-2811 or 312-447-2580 27/7 365 days a year.
-
Can SingleHop Provide SPLA or Subscription Based Microsoft Licensing?
Yes. SingleHop can provide subscription based SPLA licensing from Microsoft which is a 30 day license that can scale up/down every (30) days.
-
Can the Partner or Customer Provide Their Own Licensing?
Yes. There are many options to this so please contact a Channel Sales Specialist at 866-349-0604 or 773-433-1198 or email: channels@singlehop.com to discuss.
-
What Marketing Programs Are Available?
SingleHop has a dedicated partner marketing team to assist partners with joint-marketing efforts and help with custom marketing campaigns like email blasts, webinars, etc.. SingleHop can even provide assistance with developing marketing plans and strategies and help with custom content and web development.
-
Do You Have an API to Integrate With Your Platform?
Yes. SingleHop offers a RESTfull compatible fully functional API that can be integrated into partner online ordering and procurement systems. SingleHop has a dedicated team for partner API integrations and can assist with the integration efforts.
More info on our API at: http://www.singlehop.com/infrastructure-as-a-service/leap-data-center-automation-api/
-
Can the Partner or Customer Have Root Level Access to Servers?
Yes. SingleHop allows partners and customers root level access to their servers.
-
Can the Partner or Customer Manage Their Environments with Access to the Native VMware Management Tools like vSphere, vCenter, vMotion, SRM, etc.?
Yes. For partners and customers that want all the features of Vmware we allow access to native Vmware management tools.