Fully Managed dedicated servers are designed to be a fully customizable hands-off solution, flexible enough to meet any organizations needs. We give you the flexibility to select exactly what managed server services and dedicated web hosting options you need. We know that our customers needs and requirements are always different -- no two clients are the same and require the exact same managed hosting solution. Organization A might need to have their dedicated servers monitored 24 hours a day, where as Organization B might have in-house monitoring and only requires OS and Kernel Updates from their provider.
All SingleHop Dedicated Servers can be Fully Managed for an additional fee of $99.00 per month. Fully Managed Hosting includes any four of the below managed dedicated hosting services. Additional services can be purchased on an à la Carte basis.
| Feature | Details |
|---|---|
| Monthly System Administrator Time | 2 hours included per month. Additional hours at $75.00 per hour |
| Included Management Features | Includes any four (4) services from the below list. |
| Optional Management Features |
General Management Highly Recommended! General Managed Web Hosting Services is designed for organizations that do not have 24 hour IT-staffing, and need support for basic dedicated server services, as well as control panel troubleshooting. Quick Reaction Monitoring Highly Recommended!Quick Reaction Monitoring places your dedicated server front and center in our network operations center, and if your dedicated server at anytime becomes unreachable, one of our on-site representatives will immediately begin addressing the situation. Event NotificationsOur advanced monitoring system watches your dedicated server 24/7 and notifies you if anything happens. You may then contact support or turn the issue over to internal staff at your organization. Server BackupsServer Backups are a necessity, regardless of RAID configuration, or any other types of data replication, which makes our remote backup offering one of the most popular services that we offer. Server Backups are conducted over our secure, and private network, and can be configured to be set to your choice of interval (daily/weekly/monthly). Kernel & OS Updates Highly Recommended!Whether you select a Linux dedicated server or a Windows dedicated server, our Kernel & OS Updates Managed Service will constantly keep your server up-to-date, which is essential for security. Spam Filtering (Single Domain)Spam costs organizations over $20 billion a year (due in part to loss of productivity.) Our Spam Filtering service is powered by an advanced Mail Foundry filtering appliance, and is both a great way to increase productivity, and decrease the amount of Trojan and Virus threats that enter your corporate environment. Server Side Virus ScanningAn anti-virus solution is one of the most critical, and fundamental ways to avoid having your dedicated server infected, and compromised by malicious code. Server Side Virus Scanning is available for both Linux dedicated servers and Windows dedicated servers Server Security AuditA monthly security audit is included with the purchase of our Kernel & OS Updates, Server Side Virus Scanning, or Spam Filtering. The Security Audit will be conducted on request by our experienced team of administrators, and will cover the bulk of the known security exploits on your managed server. Software FirewallOur Software Firewall Protection for managed dedicated servers is simply based on IP tables, and can be configured to meet the level of security that you require. We recommend software firewalls if you are expecting low-levels of traffic, and simply need a bit of added security for your managed dedicated servers. |
| Monthly Management Cost | $99 per month. |
Feb 11 - Feb 13 2012, Portland
Feb 13 - Feb 17 2012, Santa Clara
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