LEAP Partial Feature List

Server features

• Auto-provisioning (under 20 minutes for most Linux installations, under 40 minutes for most Windows installations)
• Automatic clean IP selection allocation
• Automatic hardware match identification
• Automatic inventory management
• Bandwidth monitoring
• Remote OS installation/re-installation
• IP address management
• Rescue boot (Server Bailout System)
• Hardware upgrade requests
• Software upgrades
• Network activity monitoring
• Server suspend/unsuspend (switch port control)
• Remote reboot functionality (full APC port control)
• Built-in web-based SSH and RDP clients
• ROOT/Administrator password management

Customer service/billing functions

• Ticketing and e-mail communication system
• Submit new tickets to SingleHop sales, support, billing and other departments
• View invoices online
• View payment methods online
• Make full or partial payments online
• View account invoice history
• View account credits
• Submit emergency priority-response tickets (fee service)
• Review past ticket communications
• Add and remove users
• Control user access permissions

Additional features

• RSS feed viewer for SingleHop status updates
• Account management features (change password, address, etc.)
• Constant message-of-the-day updates from SingleHop

Access features

• Available via Webtop interface
• Available via browser Toolbar feature
• Available via Adobe AIR Widget, Windows Vista/7 Widget, Apple OS X Widget
• Available via Smartphones -- Supporting Apple iPhone, Blackberry phones, Windows Mobile models, Android phones and others