Jul 21, 2009

Why not connect with us here at SingleHop through social networking sites? We are dedicated to keeping at the forefront of social networking, and it has had a big impact on how SingleHop does business. It’s a new way for us to connect with our clients and build long-lasting relationships. Listed below are some of the social networking sites we frequent most.

You can find us on Twitter, tweeting away about various specials, updates and events going on at our office and data centers.Each team member has their own twitter page as well as the company twitter page (http://twitter.com/SingleHop).  Another benefit is that we get to learn more about your business so that we can assist you better. One of our clients that I am getting to know more on Twitter is @creepyblindy, he always keeps everyone updated on what he’s up to from working hard in school to sitting at the dentist’s office.

LinkedIn is another way we like to stay in touch with our clients as well.This gives us the opportunity to see what our clients are working on and recommend each other. Unlike Twitter where you are updated about what someone is doing now, LinkedIn gives us the history of our clients and how they came about to their current position. A client I regularly keep in touch with is Nickola who gave me my first recommendation. His being on another continent doesn’t prevent us from developing a wonderful work relationship, thanks to LinkedIn.

We are also found on numerous forums relating to our industry, including WebHostingTalk.com.This is a forum we use to reach out to those that are experienced in the web hosting industry to those that are newbies. Whether you are a client of ours or not we always make an effort to answer questions or give suggestions to those that post.We have many clients who post reviews of their experiences here at SingleHop. One of our resellers, H-Mahmoud wrote this review recently:http://www.webhostingtalk.com/showthread.php?t=859935&highlight=singlehop


    I definitely encourage strong company to client relations, especially utilizing social marketing tools such as Twitter. The fact that your clients / prospects / competition can (and probably do) check out your latest deals is a great and strong sell point. It gives a sense of closer client to customer relations, this is exactly what companies need. Now more than ever.

    My only issue (seeing this as a growing trend) is that any company in question that’s on top of their social marketing tools have and often sometimes do, spam their customers with useless information which they don’t want to hear. That’s the greatness of Twitter however, as you can either follow the employees or the company Twitter account. I (being a PROUD and HAPPY singlehop customer) would absolutely hate it if Singlehop started just using Twitter to spam their customers with promotions.

    I ONLY say this of course just because I’m following a couple of other hosting providers and they’re doing just that, *thinking* it’s the greatest thing.

    What people need nowadays is a more “human” run company. We don’t want to be doing business with drones.

    Keep posting, Steph!

    Posted by phrozen755 on July 21, 2009 Reply

    Thanks Phrozen755 for replying! :)

    I appreciate your feedback and we do make an effort to connect with clients without spamming them. I have seen a growing trend of people just tweeting advertisements at people and that is not our intention. Our social networking accounts, like Twitter, are not setup to spam anyone. We do tweet about our offers, because we want to help current and potential clients save money.

    With that said, we will continue to make more of an effort to connect with clients and potential customers by interacting more. We definitely don’t want to become the “other” hosting providers you are talking about! :)

    Posted by StephO on July 21, 2009 Reply

    Hello ,

    It is a pleasure to work with SH , and it was important to write about your great service in WHT , and some places eles.

    Keep that up .

    thanks again.

    Posted by Sawa4.CoM on July 27, 2009 Reply

    Thanks again for posting the review on WHT. We always appreciate the positive feedback! :)

    Posted by Stephanie Ostheimer on July 27, 2009 Reply

    thanks for the talk about my twitter name:)

    Posted by mike on July 27, 2009 Reply

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