Aug 27, 2010

One thing I see way too often in this business is inexperienced clients getting themselves into trouble with unmanaged servers.  Some clients have never run a server before but feel that they can wing it, while others have a limited budget and decide that server management is not a worthwhile investment. Either way, they always end up regretting their decisions.

Taking on a unmanaged server means you are taking on full admin responsibility for your server, with no assistance needed by our tech department. That’s a tall order. Unless you have the expertise and resources necessary to configure and manage a dedicated server, you’re almost certainly better off choosing a managed server for your business.

I do have clients who have worked with dedicated servers their whole lives or have a support team which can handle troubleshooting on an application level, and in those cases, unmanaged systems might make sense. But even then, many of those clients utilize SingleHop’s semi-management plan to help alleviate their technical support teams’ constraints. Our server management tiers are designed to let each client choose the level of management which is right for their unique circumstances and business needs.

Choosing a managed server also gives you an opportunity to learn how to manage your own servers sucessfully. If you are new to using a server, or you’d like to learn how to admin your own system, than selecting a managed server is one of the best investments you can make. Our tech engineers are available 24/7, 365 days a year to answer questions and assist with troubleshooting.

If you are not interested in learning to administer your own server, that’s perfectly OK—we offer convenient “take all” packages in which our support team handles all of your monitoring and security needs.

So, whether you’re new to owning a server or already have a rock-solid support team, take a look at our support packages and ask one of our Account Executives how we can help you.

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