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	<title>Poindexter&#039;s Pond Blog &#187; General</title>
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		<title>Using Net Promoter Score to Gauge Clients&#8217; Opinions</title>
		<link>http://www.singlehop.com/blog/netpromoterscore-2/</link>
		<comments>http://www.singlehop.com/blog/netpromoterscore-2/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:16:20 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[Testimonials]]></category>
		<category><![CDATA[Case Study]]></category>
		<category><![CDATA[NPS]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3139</guid>
		<description><![CDATA[I recently wrote a blog post about the all important Net Promotor Scores (NPS) and how we use it to evaluate what our clients think of our products and services. It really has become an amazing tool we have now built into our daily  schedule.  We even have the real time NPS feed on a huge [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>SingleHop and the EFF Team Up!</title>
		<link>http://www.singlehop.com/blog/singlehop-and-the-eff-team-up/</link>
		<comments>http://www.singlehop.com/blog/singlehop-and-the-eff-team-up/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 19:25:33 +0000</pubDate>
		<dc:creator>Igor</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[Networking]]></category>
		<category><![CDATA[SSL]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3096</guid>
		<description><![CDATA[If you saw our website on Internet Blackout Day or read Sam Bowling&#8217;s excellent blog post on SOPA/PIPA, you know that Singlehop is not afraid to take a public stance to protect the Internet. We love what we do, we&#8217;d like to continue doing it, and this is impossible without an Internet where we can [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Courageous Kids Inspire SingleHoppers</title>
		<link>http://www.singlehop.com/blog/chicagocharity/</link>
		<comments>http://www.singlehop.com/blog/chicagocharity/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 16:48:01 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Just for the Fun of It]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[donate]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3105</guid>
		<description><![CDATA[I am pleased to announce that we have been able to once again, help an amazing organization with a charitable donation &#8211; The Center for Courageous Kids. We as a company have always tried to take an extremely active role in giving back to those in need, and not for the positive press, but because [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>SOPA/PIPA &#8211; Intellectual Property in America and Beyond</title>
		<link>http://www.singlehop.com/blog/sopapipa/</link>
		<comments>http://www.singlehop.com/blog/sopapipa/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 14:04:24 +0000</pubDate>
		<dc:creator>Sam Bowling</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[DNS Servers]]></category>
		<category><![CDATA[PIPA]]></category>
		<category><![CDATA[Server]]></category>
		<category><![CDATA[SOPA]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3085</guid>
		<description><![CDATA[If you look at tech blogs or most any technology-related website these days you will see people ranting against two major pieces of legislation that are on the table in American congress &#8211; the Stop Online Piracy Act (SOPA) and Preventing Real Online Threats to Economic Creativity and Theft of Intellectual Property Act, Protect IP [...]]]></description>
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		<slash:comments>6</slash:comments>
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		<title>The Man Behind the Machines</title>
		<link>http://www.singlehop.com/blog/datacenter-2/</link>
		<comments>http://www.singlehop.com/blog/datacenter-2/#comments</comments>
		<pubDate>Mon, 09 Jan 2012 16:42:29 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Hardware]]></category>
		<category><![CDATA[Just for the Fun of It]]></category>
		<category><![CDATA[SingleHop Leadership]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[data center]]></category>
		<category><![CDATA[dedicated servers]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[Intel]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3067</guid>
		<description><![CDATA[I recently had a chance to talk to  Dave Szczur, our Director of Facilities here at SingleHop. Or as I like to call him the &#8220;Man Behind the Machines!&#8221; Where are you from? Chicago, born and raised. Were you a computer kid? What was your first computer? Absolutely. First used was a Commodore 64. First [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>SingleHoppers Know Client Engagement</title>
		<link>http://www.singlehop.com/blog/netpromoterscore/</link>
		<comments>http://www.singlehop.com/blog/netpromoterscore/#comments</comments>
		<pubDate>Wed, 28 Dec 2011 19:45:14 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[SingleHoppers]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[leap]]></category>
		<category><![CDATA[NPS]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3048</guid>
		<description><![CDATA[Anyone who has spent any amount of time in the web hosting industry will most certainly tell you that it is an extremely competitive space. Not only are there literally, tens of thousands of companies who offer web hosting, the needs and wants of potential and existing clients are rapidly changing. It&#8217;s because of these [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A Day in the Life of a CSS at SingleHop</title>
		<link>http://www.singlehop.com/blog/a-day-in-the-life-of-a-css-at-singlehop/</link>
		<comments>http://www.singlehop.com/blog/a-day-in-the-life-of-a-css-at-singlehop/#comments</comments>
		<pubDate>Wed, 14 Dec 2011 17:03:52 +0000</pubDate>
		<dc:creator>Adrienne Wicklund</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[SingleHoppers]]></category>
		<category><![CDATA[client]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[techs]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3026</guid>
		<description><![CDATA[We’ve all heard the horror stories from friends and family members getting horrible customer service from a business.  Some of us may have even been unlucky enough to experience it firsthand.  At SingleHop, we pride ourselves on trying to provide the best customer service we can, and that starts with our Client Services Specialists.  From [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Private or Public, There&#8217;s a Cloud for Your Business</title>
		<link>http://www.singlehop.com/blog/publicprivatecloud/</link>
		<comments>http://www.singlehop.com/blog/publicprivatecloud/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 16:09:02 +0000</pubDate>
		<dc:creator>Martina Mihaljcic</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[dedicated servers]]></category>
		<category><![CDATA[public cloud]]></category>
		<category><![CDATA[scalability]]></category>
		<category><![CDATA[solutions]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=2962</guid>
		<description><![CDATA[Public Cloud Vs Private Cloud In being relatively new to the industry, there’s been somewhat of a learning curve. I’ve found that it’s sometimes hard to keep up when the key differentiators between public and private cloud are somewhat unclear, so I’m hoping to give some color on the topic. Hopefully this insight will help [...]]]></description>
		<wfw:commentRss>http://www.singlehop.com/blog/publicprivatecloud/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Infrastructure as a Service for All Sizes</title>
		<link>http://www.singlehop.com/blog/infrastructure-as-a-service/</link>
		<comments>http://www.singlehop.com/blog/infrastructure-as-a-service/#comments</comments>
		<pubDate>Tue, 29 Nov 2011 17:57:51 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Solutions]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[crowdsourcing]]></category>
		<category><![CDATA[hybrid solutions]]></category>
		<category><![CDATA[IaaS]]></category>
		<category><![CDATA[leap]]></category>
		<category><![CDATA[on-demand]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=2931</guid>
		<description><![CDATA[As many of  you know we recently launched the latest version of our LEAP platform, LEAP3 at Cloud Expo in Santa Clara, CA. I am pleased to say that the launch as well as the feedback thus far has been extremely positive. The web-based platform is a complete rewrite of its earlier predecessors and far [...]]]></description>
		<wfw:commentRss>http://www.singlehop.com/blog/infrastructure-as-a-service/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
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		<title>SingleHop&#8217;s Public Cloud</title>
		<link>http://www.singlehop.com/blog/public-cloud/</link>
		<comments>http://www.singlehop.com/blog/public-cloud/#comments</comments>
		<pubDate>Mon, 28 Nov 2011 15:19:02 +0000</pubDate>
		<dc:creator>Kyle Kinder</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[SingleHoppers]]></category>
		<category><![CDATA[178135]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[kyle kinder]]></category>
		<category><![CDATA[public cloud]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=2684</guid>
		<description><![CDATA[As part of our recent public cloud launch, everyone in the company, and in particular the sales department, has been focused on expanding our knowledge.  This includes breaking down the products that already exist in the market and comparing them to what SingleHop has to offer.  Everyone on the team set out to compare our [...]]]></description>
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