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	<title>Poindexter&#039;s Pond Blog &#187; Announcements</title>
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		<title>Change Can be Scary, But Not at SingleHop</title>
		<link>http://www.singlehop.com/blog/support/</link>
		<comments>http://www.singlehop.com/blog/support/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 17:00:56 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[SingleHoppers]]></category>
		<category><![CDATA[billing]]></category>
		<category><![CDATA[Customer support]]></category>
		<category><![CDATA[migration]]></category>
		<category><![CDATA[NPS]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3164</guid>
		<description><![CDATA[Any time you go into a new experience there is an adjustment period. This could be purchasing a new car, changing financial institutions, or starting a new job. The bottom line is that change takes time, patience, and understanding. At SingleHop we recently created a team of specialists that help our new clients adapt to [...]]]></description>
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		<title>Using Net Promoter Score to Gauge Clients&#8217; Opinions</title>
		<link>http://www.singlehop.com/blog/netpromoterscore-2/</link>
		<comments>http://www.singlehop.com/blog/netpromoterscore-2/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 21:16:20 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[Testimonials]]></category>
		<category><![CDATA[Case Study]]></category>
		<category><![CDATA[NPS]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3139</guid>
		<description><![CDATA[I recently wrote a blog post about the all important Net Promotor Scores (NPS) and how we use it to evaluate what our clients think of our products and services. It really has become an amazing tool we have now built into our daily  schedule.  We even have the real time NPS feed on a huge [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>And The Award Goes To&#8230;</title>
		<link>http://www.singlehop.com/blog/best-dedicated-server-provider/</link>
		<comments>http://www.singlehop.com/blog/best-dedicated-server-provider/#comments</comments>
		<pubDate>Wed, 25 Jan 2012 23:37:35 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Just for the Fun of It]]></category>
		<category><![CDATA[Poindexter in the Press]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[dedicated servers]]></category>
		<category><![CDATA[public cloud]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3130</guid>
		<description><![CDATA[It is officially awards season! First it was the Golden Globes and next will be the Oscars. But fortunately for us, between the two star-studded events we have been able to pick up some hardware ourselves (and we didn&#8217;t even have to rent  tuxes). I&#8217;m thrilled to announce that SingleHop won the award for Best [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>SingleHop and the EFF Team Up!</title>
		<link>http://www.singlehop.com/blog/singlehop-and-the-eff-team-up/</link>
		<comments>http://www.singlehop.com/blog/singlehop-and-the-eff-team-up/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 19:25:33 +0000</pubDate>
		<dc:creator>Igor</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[Networking]]></category>
		<category><![CDATA[SSL]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3096</guid>
		<description><![CDATA[If you saw our website on Internet Blackout Day or read Sam Bowling&#8217;s excellent blog post on SOPA/PIPA, you know that Singlehop is not afraid to take a public stance to protect the Internet. We love what we do, we&#8217;d like to continue doing it, and this is impossible without an Internet where we can [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Courageous Kids Inspire SingleHoppers</title>
		<link>http://www.singlehop.com/blog/chicagocharity/</link>
		<comments>http://www.singlehop.com/blog/chicagocharity/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 16:48:01 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Just for the Fun of It]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[donate]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3105</guid>
		<description><![CDATA[I am pleased to announce that we have been able to once again, help an amazing organization with a charitable donation &#8211; The Center for Courageous Kids. We as a company have always tried to take an extremely active role in giving back to those in need, and not for the positive press, but because [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SOPA/PIPA &#8211; Intellectual Property in America and Beyond</title>
		<link>http://www.singlehop.com/blog/sopapipa/</link>
		<comments>http://www.singlehop.com/blog/sopapipa/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 14:04:24 +0000</pubDate>
		<dc:creator>Sam Bowling</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[DNS Servers]]></category>
		<category><![CDATA[PIPA]]></category>
		<category><![CDATA[Server]]></category>
		<category><![CDATA[SOPA]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3085</guid>
		<description><![CDATA[If you look at tech blogs or most any technology-related website these days you will see people ranting against two major pieces of legislation that are on the table in American congress &#8211; the Stop Online Piracy Act (SOPA) and Preventing Real Online Threats to Economic Creativity and Theft of Intellectual Property Act, Protect IP [...]]]></description>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>SingleHoppers Know Client Engagement</title>
		<link>http://www.singlehop.com/blog/netpromoterscore/</link>
		<comments>http://www.singlehop.com/blog/netpromoterscore/#comments</comments>
		<pubDate>Wed, 28 Dec 2011 19:45:14 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[General]]></category>
		<category><![CDATA[SingleHoppers]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[leap]]></category>
		<category><![CDATA[NPS]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3048</guid>
		<description><![CDATA[Anyone who has spent any amount of time in the web hosting industry will most certainly tell you that it is an extremely competitive space. Not only are there literally, tens of thousands of companies who offer web hosting, the needs and wants of potential and existing clients are rapidly changing. It&#8217;s because of these [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Co-Founder, Dan Ushman on SYS-CON.TV</title>
		<link>http://www.singlehop.com/blog/cloudcomputing/</link>
		<comments>http://www.singlehop.com/blog/cloudcomputing/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 20:40:49 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[SingleHop Leadership]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[IaaS]]></category>
		<category><![CDATA[leap]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=3039</guid>
		<description><![CDATA[With nearly 9,500 attendees at Cloud Expo in Santa Clara this year, it was a near miracle we were able to get Dan Ushman and the Conference Chair, Jeremy Geelan together for a few minutes to discuss all things SingleHop.  The event was a huge success for the entire SingleHop team! Geelan is an industry [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Infrastructure by Democracy</title>
		<link>http://www.singlehop.com/blog/crowdsourcing/</link>
		<comments>http://www.singlehop.com/blog/crowdsourcing/#comments</comments>
		<pubDate>Tue, 06 Dec 2011 18:05:52 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[crowdsourcing]]></category>
		<category><![CDATA[engineers]]></category>
		<category><![CDATA[solutions]]></category>
		<category><![CDATA[System Administrator]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=2991</guid>
		<description><![CDATA[If two heads are better than one and three heads are better the two&#8230;Well this could go on forever, but I think you get the idea. It is this type of logic that was the driving force behind the creation of our Crowdsourced Marketplace. We have an enormous variety in clients, which translates to an even [...]]]></description>
		<wfw:commentRss>http://www.singlehop.com/blog/crowdsourcing/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The 6th Annual Web Host Awards!</title>
		<link>http://www.singlehop.com/blog/the-6th-annual-web-host-awards/</link>
		<comments>http://www.singlehop.com/blog/the-6th-annual-web-host-awards/#comments</comments>
		<pubDate>Wed, 30 Nov 2011 19:23:34 +0000</pubDate>
		<dc:creator>Kevin Swan</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[awards]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[servers]]></category>

		<guid isPermaLink="false">http://www.singlehop.com/blog/?p=2955</guid>
		<description><![CDATA[To all of our loyal readers and clients alike we need your help securing a nomination for the 2011 Readers Choice Award! 2011 has yet again been a monstrous year for SingleHop, as we have continued our rapid growth with than expected $24 million in revenue while increasing our workforce by nearly 30%  over the [...]]]></description>
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		<slash:comments>0</slash:comments>
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