Hardware is constantly outdated which, normally, presents a big problem for dedicated hosting clients. You get a server today and in 6 months your provider will naturally be offering a replacement of your server for new clients- with bigger and better stuff.

While we can’t entirely solving that problem, we decided recently to begin only offering a minimum of 2GB of RAM on new servers. To show our commitment to our very loyal clients, we are providing a free RAM upgrade to bring each and every client to 2GB of RAM.

As far as we know, this is the first time a hosting provider has gone back and mass upgraded it’s clientèle on this level. Here’s the bottom-line impact and the reason providers don’t normally do this:

1,200+ servers potentially impacted (We feel in the area of 50% of these effected).
We’re also going to be reducing approximately 20% of our customers bills that pay for 2GB of RAM.
In all, over the course of a year, hardware expense and loss of revenue: Well over $100,000.

Sounds meek, right? To an accountant it might not be the best move, but our business is experiencing exponential growth. That’s largely based on our very loyal clients and reduced advertising costs because so many of you are talking positively about our services on various forums and websites. We’re showing our appreciation for your business and we would love to hear your feedback to this giveaway, or feedback on our services!

With the announcement of LEAP, we’ve had some extremely exciting times at the company. That’s going to get better with more announcements next week as we continue to pass up the competition in terms of new features and services all aimed at giving you more control over your infrastructure and done at affordable prices. (or in this case, an upgrade for free!)

Overall, we’re happy to be in the position to do it, and we hope that you appreciate the efforts and service that you receive from SingleHop.

To take advantage as an existing client, go here: http://www.singlehop.com/servers/free_ram_upgrade_offer.php

SingleHop is currently experiencing minor latency issues on a small segment of our network at this time. Our engineers are diagnosing the problem and expect the problem to be resolved in approximately 3 hours. During this time you may notice abnormally high pings and intermittent connection drops to your server. If you have any questions or would like updates, please contact your Account Executive for more information.

We appreciate your continued patience in this matter.

–
SingleHop Network Operations
http://SingleHop.com/

Hello SingleHop customers!

My name is Mike and I’m the newest member of the SingleHop sales team. I’m proud to be a member of such a progressive and exciting company as SingleHop and I’m happy to be working with some of the brightest minds in the business!

Hello all,

I wanted to write a short post about one of our newer services. We recently added a hardware load balancer, specifically a Foundry Networks ServerIron 4G Series Switch, to our network. The idea behind adding this appliance is to make a hardware load balancing service available to our customers.

Greetings Everyone,

I wanted to take a moment to say how excited we are about SingleHop’s new affiliate program! We designed the program to make sure that our affiliates earn the highest commissions in the web hosting and dedicated server industry. We’re giving all affiliates the 1st month’s rates for all new customers who sign up through that affiliate, meaning that commissions start at $159 and can go up significantly from there. We’ve seen 1st time orders at over $6000 which means your commission on a deal like that would be over $6000, not a bad day’s work.

The power maintenance scheduled for this evening has now been completed and all servers are now being brought back online. The breaker was successfully replaced and the Data Center technicians are working on assisting all customers that are having any outstanding issues.

Friday December 7th - 12:01 AM Central Time

This is the second final notice for tonight’s data center maintenance window. In approximately one hour we will be taking our network and roughly 85% of our Dedicated Servers down for roughly 45 minutes. We do not expect any further delays beyond this window, however it is possible that the window will need to be extended slightly.

Best wishes and happy holidays — sorry for any inconvenience this may cause you. This window will insure that SingleHop is able to continue to provide high quality Dedicated Servers and support our growth well into the future.

Again, 45 minutes of downtime scheduled to start at 1 AM Central Time Tonight (Saturday, December 7th)

Dan Ushman
SingleHop, Inc.

Greetings, Current SingleHop Customers,

We are sending out this notice to make you aware of a Scheduled Power Outage that is to occur this Saturday morning, November 8th, between 1:00 a.m. and 2:00 a.m. Central. We do not expect this environmental power lapse to last for more than 45 minutes maximum. We will be checking each rack to make sure servers are being brought back online as quickly as possible to minimize the downtime.

For the second month in a row SingleHop has been selected by HostReview.com as one of their top ten managed dedicated hosting companies!

Hello all you lovely people!

We would just love to say Happy Thanksgiving to all of our customers. We are so serious about your services that we are here, in the office, on the almighty Turkey Day. Our techs are here, our billing department is here, and even our sales department is here, all for you. Though this means missing extensive amounts of football, we’re here, toiling away to present continued service to our extended customer base. We appreciate your choosing SingleHop and we show that appreciation by always being here for you. Again, enjoy the turkey or tofurkey, depending on your taste.

Thank you so much.