Hello All,

Allow me to introduce myself, I am Kyle Kinder, and I am the newest member of SingleHop’s Sales Team.  I’m extremely excited to be working with such a talented and professional team here at SingleHop.  SingleHop has introduced me to a work environment that I have never been a part of.  Energetic, motivated, friendly, and knowledgeable are just a few of the adjectives to describe SingleHop’s staff, since day one I have been treated very well by the entire team!

I am a proud alumni of Purdue University where I earned my Bachelors Degree in Computer Information Technology.  Before coming to SingleHop, I worked as IT Manager and Internet Sales Manger for a RV Wholesaler in the RV Capital of the World, Elkhart, IN.  I also worked as a Technician Supervisor for a cable contractor in Lafayette, IN.

I have recently moved to a suburb of Chicago, and ride the Metra to and from work every day.  This peaceful train ride allows me to put my headphones on, throw on some Pearl Jam, relax, and prepare myself for a day full of supporting SingleHop’s greatest assets, its clients.  I can’t imagine another dedicated server company treating its employees and its customers as well as SingleHop’s support and sales team treats its current and future clients.  I feel honored to be working for a company such as SingleHop and I am proud to be selling their servers and services.

That’s all for now, I look forward to many blog posts to come.  And I look forward to serving all of your dedicated server needs!

Kyle Kinder

Account Executive

SingleHop, Inc. – Chicago

Office: 1-866-817-2811 x[106]

Local: 1-312-447-2580 x[106]

Fax: 1-773-305-1666

MSN, AIM, GTALK, Yahoo: SingleHopKyle

Haiti is one of the poorest and most under developed countries in the world. I suppose that is not a big surprise when you consider its history. It seems that Haiti has always been dealing with one crisis or another — be it humanitarian, political or natural disaster. As I am sure you have heard on the news, the latest crisis to rattle this poor island nation, was the massive earthquake from last week and subsequent aftershock early this week that shook Haiti’s capital. These earthquakes have leveled Haiti’s presidential palace, taking with it Haiti’s government. It trashed a dozens of hospitals,  buried hundreds alive in rubble and wiped out hundreds of thousands of homes. What was left of Haiti’s already diminished resources is now also largely gone. Haiti has been through hard times, but its never needed everyones help like it does today.

Like much of the world, the hosting community, normally comprised of ultra competitive rivals, has really come together in doing what they can by launching HostingForHaiti.com. This is a joint effort between Peer1 Hosting, GoGrid, ThePlanet, Rackspace, VPS.Net, ServInt, and SingleHop, with many more web hosting providers joining.

In addition to joining and promoting the HostingForHaiti program, SingleHop has made a donation of $10,000 to the Clinton Bush Haiti Fund.

In the immediate aftermath of the earthquakes, President Obama asked former-presidents Bill Clinton and George Bush to start a foundation to raise funds for the Haitian people. The foundation, called the Clinton Bush Haiti Fund, was launched just three days after the earthquakes shook the country. To date, the Clinton Bush Haiti Fund has collected over 100,000 individual donations. The funds very simple purpose is to “assist the people of Haiti as they rebuild their lives,” a mission that SingleHop supports and believes in.

While there are loads of great organizations out there to donate to, we picked the Clinton Bush Haiti Fund because 100% of the donations received go directly to relief efforts. In addition, SingleHop will be matching employee contributions to any charitable organizations.

If you’re interested in donating, visit http://www.clintonbushhaitifund.org.

It’s 3AM, and your server is getting attacked. Sales opens at 9AM, and the data center techs have done everything viable to protect your machine. What to do next? How do you protect your server without spending a fortune? Well, to answer that question is why we created SnapShield- an on-demand virtualized firewall ready to work for you, and easy as pie to install.

As you may know, SingleHop is incessantly looking for ways to give our clients more options and thus more control. We know that for you a server is more than just a machine – it’s your business, it’s part of how you live your life. So if you need that extra protection, you need it fast, and you don’t want to pay for a dedicated firewall – here is what you’ve been waiting for. Go ahead, snap that shield on. Its all done through LEAP, and we have even provided you with several pre-configured suggestions based on our most popular server setups to make the job even easier.

Make sure to ask your Account Executive for more information, they will be glad to assist in getting SnapShield up and running.

On-demand firewall protection for your dedicated server, when you need it. 0 install time.

You have spoken and we have heard you: an easier, faster and more intuitive way to control your server is now here.  While we are extremely proud of LEAPwebtop, where you can thoroughly manage your server on a desktop-like environment, there is now a simpler and more user friendly solution for tasks like submitting tickets, checking the status of your server, and even billing; please welcome LEAPwidget!!!  Always looking for new ways to provide more control to our clients, this year we have released two groundbreaking offerings that allow our clients extraordinary levels of control over their dedicated servers. In March we released LEAPmobile, which offers server management on-the-go through iPhone, Blackblerry, Android and even Palm machines. Today we introduced LEAPwidget, which eliminates the need for a browser when keeping tabs on your server. Whether you use Linux, Apple’s OSX, or Windows, LEAPwidget offers control over your dedicated server in less clicks, and less hassle, than anyone else in the industry. So without further ado, please checkout LEAPwidget.com to download the widget and tell us what you think!

I remember, many years ago, being extremely excited the first time I logged on the web at 56kbps, everything seemed so much faster and smoother. Then I remember being excited when I finally got DSL, speeds of 700kbps were, in my mind, the best thing ever. Then came cable, with speeds of up to 17mbps I thought that the internet age had finally “arrived”. Now, what would you think when I tell you that SingleHop’s network is soon to be hooked up to a whooping 80Gbps!!! Now that is something to be excited about!!

By the end of June each of our data centers will have IP traffic connectivity of 40gbps from AboveNet and nLayer, for a total of 80gbps in the entire network. Keep in mind though, there is a direct connection between both data centers for redundancy and inter-connectivity between the entire network.

With more IP capacity we are making sure that our growth, in no way, sacrifices performance. It also provides a tremendous cushion against denial of service (DDoS) attacks, on top of the many measures we already have to protect against this. In the end, It makes sure that the network that you rely on is as robust, capable and powerful as possible.

Enjoy!

Hello All!

I wanted to announce a new promotion here at SingleHop. We are now offering free migrations from almost any of the major control panels to our cPanel servers. This is an amazing chance to move from any of these platforms, offered by most of our competitors, to a SingleHop server and the amazing quality of service that that entails. Here at SingleHop we are dedicated to providing as much value as possible with the services that we offer and this is just another way that we can assist our clients. Here is a list of the control panels that we can migrate from:

Dear clients, I am especially excited to present our new status page which you can now access by clicking here: Status.SingleHop.com Control, transparency, and openness are some of the most important values at SingleHop, and at the center of all those values is the need to be informed -that is what Status.SingleHop is all about. We strongly believe that clients deserve to know what is going on with the network they rely on and for this information to be easily accessed. At Status.SingleHop.com you can find information on any upcoming network maintenance, and in case any incident occurs with the network, up-to-date information on system incidents. For the latter reason we have taken great strides to make sure this site will stay online even when the SingleHop network is having issues. So, if you have any concerns about our network, do make sure to check here first. To ensure that you can find this information anytime and anywhere, we made a sister and text-only “mobile site” that can be accessed by going to the same URL address. A sample of how the mobile site looks like can be found by going to the following page and typing status.singlehop.com – click here: mobile site

I would like to show you around the status site and have included some numbers to help point things out.
The status site is organized with Incidents and Notices as the only two events, the most recent of both will be posted inside the main page. Specific buttons in the navigation bar are available if you wish to focus on one or the other.

(1) Notices are for scheduled, or if necessary, emergency maintenance notices. We will post the scheduled event with as much lead time as possible and provide updates until the maintenance window has been completed.

(2) Posts about incidents will only be used when our network or systems are experiencing difficulties. We will provide a message stating this fact as soon as possible, and follow up with updates approximately every 30 minutes until the incident is resolved, at which point it will say “closed”.

(3) Updates will be found immediately under each and every post, simply click on the link that says “+ show update” and the update(s) will appear below the original post. A nice feature that we have added to updates is the ability for anyone to submit their email address and receive updates on that particular post as soon as we provide them. Once the Notice or Incident has been closed. To minimize excessive email, emails will cease to be sent to any registered email address once the notice or incident has been closed. The ability to receive emails for any and all post and updates presented on the page will be available at a later time through a subscription service.

(4) Network performance graphs. These graphs provide instant information on the health of the SingleHop network. The graphs signify the level of traffic going through our network. Note: when you see that the graph line is close to the top, it does not signify a saturation of the network, simply that the amount of traffic flow is high, but nonetheless, at normal levels. What you want to look out for is spikes heading up, or down. Spikes going up would probably mean a DDoS attack, and a deep and sudden valley would probably mean that our network is having issues. The first graph provides traffic data from our DC1, and the second one from our second data center DC2.

(5) Find your cabinet. This feature allows you to submit your cab number and find any open notices that feature it. Its an easy way to find notices or incident posts that could be related to your cabinet.

(6) We will soon add buttons that link you to the site where you can submit tickets on LEAP. For now, in this box we just have a button where you can select to have the status site reload every 30 seconds automatically.

(7) Blog and Twitter Feed. Here you can find feeds from the blog on our main site- Singlehop.com, as well as our twitter feed.

We are excited to have the opportunity to open up our company and provide honest, quick, and transparent information on the network that you rely on. Of course, this being the very first version of our status page, we will constantly be looking for ways to make it more effective and useful for all our customers. If you have any ideas, feel free to drop us a line at pr@singlehop.com

After several months of planning, and a number of very late nights from the dedicated staff at SingleHop, we’re happy to announce the expansion of our footprint in the Chicagoland area! The initial phase of this expansion includes space for over 2,000 servers, which we plan to grow to 10,000 servers in the facility.

Highlights:

-Building environmentals provided by DuPont Fabros Technology (www.dft.com), with insuite services provided by ServerCentral.

-Onsite, 24×7 SingleHop NOC

-N+2 redundancy on critical systems, minimum N+1 on all systems

-HVAC, parallel electrical bus feeds

-Rotary UPS power systems each with 1300KW of critical output (n+2)

-16x 2,2500 KW capacity Diesel Generators (n+2)

-10,000 square feet of raised flooring

-Laser-based Very Early Smoke Detection (VESDA)

-500,000 gallon thermal storage (chilled water) for emergency cooling if needed.

-2 Utility Feeders

-8 Power Transformers

-100,000 Gallons of diesel

As part of our set-up, we have provisioned a diverse ring back to our downtown Chicago facility to be used for private network use, as well as 10-gigabyte circuits from nLayer. SingleHop clients located in our downtown facility will immediately be able to securely transfer data across the network, between the two facilities. The facilities are also located 30 miles apart, intended to suit clients disaster recovery needs.

As you can imagine, we’re excited to have opened this chapter in our company’s history. Over the past year we have grown exponentially, 673% growth in 2008, and 400% growth in Q1 09 over Q1 08. I largely attribute these kind of results to the high standards we set out to achieve. The selection of this facility is a continuation of those high-standards, featuring more redundancy than any of our competitors, as well as a 100% Power SLA that will be extended to clients in the coming weeks.

We are determined for our growth to always benefit our customers; as such, we are very excited to continue serving you through this new facility.  Thanks for your business!
Best,

Zak Boca

To read the Official Press Release: www.singlehop.com/about/press/
To view images of the datacenter: www.singlehop.com/datacenter/

Today, while looking at my TweetDeck, I saw a post that really caught my attention. It did so because it coincided so perfectly with SingleHop’s latest release- Paramount Atom Servers. In his tweet, @blackberrybr mentioned that:
“the only means to keep my blog in [hosting company name] was to rent a dedicated server. I aint server admin. I just want keep the things working”.
Basically he was stuck between the rock of his site needing more server capacity, and the hard place of not knowing or wanting to run a server himself, or pay through the nose for someone to do it. That is the exact predicament that our latest offering can get you out of. The Atom is the most economical, and eco-friendly sever that we offer. And starting today, you can get this server through our renowned PARAMOUNT series. This series is focused on providing customers with ultimate peace of mind. You simply provide us what you want to host, and our team of experts makes sure that your server works, and keeps working. We monitor it, we maintain it, we fix it if anything goes wrong, we provide the admin capacity that you may not want to, or know how to provide, at an incredible price- $149.95 per month.

Any server under the Paramount Series includes:

-Event Notification
We will monitor your server 24×7 and let you know if anything goes wrong.

-QuickReaction Monitoring
We’ll respond to any events instantly, often before you even notice that there is a problem.

-Kernel & OS Updates
We update your dedicated server’s OS and control panel 24×7 automatically.

-General Managed Services
One-on-one help 24×7 from our team of expert system administrators.

Here at SingleHop we really like Atoms. Take a stroll through one of our data centers, and you will undoubtedly see through the cabinet grids plenty of Atom stickers all around. You see, a few months back we pioneered the use of the Atom processor for server use. We saw the tremendous potential that this new technology offered. Only consuming 8 watts, while providing performance akin to some of the fastest Pentium 4’s around, we knew something good was in hand. We could offer customers great performance at a great price. We pay less in energy costs with the Atom, and in turn we pass on the savings to our customers. We win, you win, and our dear planet earth wins too. We were pretty excited when ComputerWorld Magazine featured us in an early February article, regarding our Industry leadership efforts to introduce and popularize the use of today’s convincingly most efficient and eco-friendly processor. For as long as they keep it posted, you can access the article by clicking here: Computerworld Atom Article.

The next time you find yourself in a tough spot like @blackberrybr, where you need dedicated server performance, don’t want to pay to much, and definitely don’t want to have to manage a server yourself- think of the Atom, think of the planet, think of SingleHop’s Paramount Atoms. Peace of mind at an incredible price.

Hey everyone, I’m Jeremy, the head of Team Miller
In my page you will see specials that I created with the client in mind. You see, I wanted to give server options for people who are just starting out, to people who have their foot in the door, and then the options to people who are already established.  But, if you have more detailed requirements, I’ll be more than glad to help.
I know that being able to upgrade your server efficiently is just as important as having a good performing server. So I have taken a small percentage off the price on some of our basic hardware. From hard drives, to ram, and RAID arrays and so forth, I’ve come up with all sorts of special pricing for you.  Its important to me that when you choose SingleHop.com  you do so without hesitation. Your experience with us should be something no other company can re-create. If you’re a current customer needing another server, check out the specials. If you’re a new client doing research on hosting companies, why not give us a try with one of these specials. We have a very low turnover rate with clients, and the reason for that is our genuine care for our clients needs. So without further a-ado, check out the specials!!!!   http://www.singlehop.com/jeremymiller

Hope to speak with you soon.
Jeremy Miller – SingleHop.com Account Executive
312-447-2580 Ext 103
jmiller@singlehop.com
Twitter – www.twitter.com/singlehopjeremy