Kevin Swan

Articles by Kevin Swan

May 7, 2012

Here at SingleHop, we work very hard to maintain the reputation of our network.  This includes of course, quickly and efficiently handling abuse complaints to ensure that our servers and services are not causing a problem for anyone else out on the Internet.  Our abuse team makes sure that every valid complaint that is submitted […]

Apr 30, 2012

Marc Bollinger, our Senior Project Manager takes a few minutes to cover some of the new features of our Tandem Reseller program. Two Minutes On Tandem

Apr 20, 2012

I am happy to announce that the industry’s best SLA just got better! When we launched the Customer Bill of Rights earlier this year, the goal was to not only offer complete transparency but to literally offer savings and value to each client. The fundamentals of the Bill of Rights are the exact same as […]

Apr 11, 2012

We have some big news from our Tandem program! As you know, we completely redesigned and launch a subsite earlier this year as well as added new products. But we’re happy to announce there is even more now. The entire idea behind our Tandem reseller program is to give those customers every possible advantage and […]

Apr 6, 2012

I am happy to report the good news does travel fast and far! I am even happier to report that good news does not always mean dollars and cents. Our two co-founders have been extremely generous over the past 5 years donating to a number of charities. The best part is, they do it because […]

Apr 4, 2012

I am thrilled to announce that we will have a third data center opened and ready for business sometime in May 2012. Currently, our two data centers are located in the Chicagoland area but that is about to change! It looks like our fearless mascot, Poindexter is heading west. The newest data center will be […]

Mar 26, 2012

I am admittedly and proudly a Mac user. And like all Mac users, I know that when an issue comes up, whether it is a hardware and/or software problem, I can always find answers at the Genius Bar. Sure, the name might be a little too much but I will tell you that I have […]

Mar 19, 2012

In a previous post I alluded to a recent victory our data center technicians and development team captured. Now maybe I’ve been watching too much March Madness, but this was an absolutely unbelievable accomplishment by some of the hardest working guys in the industry. I am very grateful that our Director of Facilities alerted the […]

Mar 15, 2012

It’s that time of year again! The time of year when you find yourself cheering for school you’ve never heard of. This time of year for buzzer beaters and Cinderella stories. It is March Madness! We apologize for the late notice but it was a creative spark that happened at the 11th hour from our […]

Mar 13, 2012

Most of us work on a computer or even computers, throughout the day. We move from application to application, website to website, and all of this is happens without a second of thought behind how it all really works. I remember my first week on the job when one of our co-founders said “the hosting […]