We are a hosting company obsessed with service- this means we are also ‘tweakers’. It is only through incessant and consistent tweaking of all our processes and procedures that we can ensure that our customers are taken care of correctly, all the time, every time. So, as we go into the second quarter of 2011 [...]

To the untrained eye, a server cabinet is nothing more than a tall, black metal box with locking doors on it. To the trained eye, however, it is a vessel of incredible potential. In my last post, I described how SingleHop installs core cabinets and other support equipment when we add new datacenter space. Today, [...]

Building a new data center, or expanding an existing one, is a monumental task. When it’s done right, our clients don’t notice a thing, other than the influx of available dedicated servers. But behind the scenes, it’s a real labor of love, with a lot of excitement and a lot of hard work. As SingleHop’s [...]