You’ve heard that knowledge is power. We arm you with more information about your service than any other provider.
Have questions about our transparency?
We offer real-time network traffic and uptime data streamed live to OT.singlehop.com. This section will be constantly updated so you always know the status of our network.
You will always know how long you’ll wait on hold or for a response before calling or sending your message.
Bill of Rights SLA
The industry’s most comprehensive Service Level Agreement offers not just credits for downtime, but also transparency when something happens. We’ll tell you when we screw up and make it easy for you to get compensated.
There are no obscure bundled pricing packages. All services and costs are always itemized.
You will always know exactly what components are in your server, who made them, and when it was put into service.
You will always know exactly where your servers or cloud instances are located.