Featured: Dedicated Servers B
06/04/2012 -- Chicago, IL., SingleHop, LLC., a leading Infrastructure-as-a-Service (IaaS) and web hosting provider based in Chicago, was recently honored with Web Hosting Magazine's Editors Choice Award for June. The magazine's editor commented that SingleHop was selected for the award due to its exceptional performance, focus on quality and growth over the years.
SingleHop's co-founder and CMO, Dan Ushman, said it was a honor to be recognized for its leadership in the IaaS space. “It is great to be recognized for what we take pride in," Ushman said. "It is a constant effort, to keep our tools and services updated to serve our clients in the most efficient way possible. To be awarded for that is always very humbling."
Web Hosting Magazine noted that among its justification for honoring SingleHop, it considered the company's three straight years of no Better Business Bureau complaints, two-plus years of 100 percent uptime, and a long history of efficiency and honesty, customer driven ideals.
"We pride ourselves in great customer service, it really is the backbone of our company, and why we have been able to grow and be successful," Ushman said.
SingleHop's stellar customer service pivots on its Customer Bill of Rights. This document guarantees services and quality for everything SingleHop offers, ensuring customers of great service at all times. And it does it in a cleaner, simpler way than a traditional SLA. The Bill of Rights includes specific guarantees of server deployment. hardware replacement, power uptime, among many others in a timely and efficient manner, and specific credit levels if any of the guaranteed points are missed. Learn more about the Bill of Rights at www.singlehopbillofrights.com
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