Leadership Team

  • Zak BocaPresident & CEO

    Zak Boca co-founded SingleHop, Inc. in October of 2006, with his long-time business partner Dan Ushman ... When given the opportunity to dress up as what he wanted to be when he grew up, Zak came to school fully clad in a suit and tie, carrying a briefcase.

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  • Dan UshmanVice President

    Dan, a Chicago native and our VP, co-founded SingleHop with busniess partner Zak Boca in 2006, while building and growing their shared web hosting company, midPhase Services. Dan focused largely on the marketing aspects of midPhase, growing the small operation to one of the world's fastest growing hosting operations.

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  • Andy PaceVice President of Operations

    Andrew Pace is our Vice President of Operations here at SingleHop. Steadfastly overseeing everything from customer installs to developing new products for our continued growth.

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    Account Executives

    What is an Account Executive? An Account Executive is more than a sales person or a support person -- they are your connection on the inside. They review every ticket you submit personally, and make sure that you are receiving the level of quality you expect. They are your lifeline -- a real person who you can talk to. Not a faceless operator in a call center... an Account Executive. One of the many ways We Manage IT Differently is by assigning every SingleHop customer, no matter how large or small, a personal Account Executive.

  • Chris LarkinAccount Executive

    Chris Larkin, one of our first Account Executives, is always on his toes ready to answer any and all questions that customers can throw his way. Chris makes sure our customers get the servers that suit them the best. He is dedicated to helping our clients; even if it means cracking the whip on our own guys to make sure server installs get done in a timely manner. Sitting quietly in the corner, sometimes Chris may not be seen -- but you always know he is there because of our happy customers.

    More about Chris >>

  • Mike ChanpongAccount Executive

    Although he is one of the newest members to the SingleHop team, Mike Chanpong has hit the ground running. Mike, one of our Account Executives, spends his days working on sales, answering billing questions and helping customers find more detailed product information.

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  • Jeremy MillerAccount Executive

    Jeremy Miller is the newest member of our Chicago sales and account executive staff. He attended Waubonsee Community Collection with a focus on Computer Science. Jeremy is a Chicago-land native living in the suburbs of Chicago with his fiance (Jeremy will be getting married around Labor day) and his 6-month old little guy.

    More about Jeremy >>

Data Center Staff

  • Luis ArauzData Center Operations Manager

    Luis Arauz is our Data Center manager at SingleHop. He spends his time at the datacenter, not only making sure everything gets done, but also configuring and maintaining the cabinets that house all the servers for our customers.

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  • Azijah T. HiggsData Center Tech/NOC Tech

    If a customer needs something fixed, Azi Higgs is the man for the job here at SingleHop. From hardware to software, if it's broken, Azi will fix it. This native Chicagoan started toying around with computers when he was just a kid. He got his start with an Acer Aspire 133MHz, playing multi-player doom with a friend over 14.4 baud Internet- for those of you who remember the days when you had to wait for dial-up.

    More about Azi >>

  • Ronald CotoniSystem Administrator/Inventory Specialist

    Follow the trail of transformers and other small toys and it will lead to Ronald Cotoni. There's no mistaking Ron from the rest here at SingleHop. This former Bostonian is a true kid at heart. With his thick East Coast accent and pure genuineness, Ron is one loveable guy.

    More about Ron >>

  • Garett A. MurphyData Center Tech/NOC Tech

    Garett Murphy has worked as a Level 4 Dedicated Server Systems Administrator for SingleHop since 2007. With the major accomplishment of completing the Cisco Networking Academy, Garett has a firm grasp of computers and puts his knowledge to excellent use in our data center.

    More about Garett >>

  • Yanko YankovData Center Tech/NOC Tech

    Yanko Yankov is one of SingleHop's Datacenter Technicians and Systems Administrators. He has quite the role to fill each night while he is aiding our customers with managed services, while performing datacenter maintenance. Yanko was born and lived in a small town in Bulgaria called Harmanli until he was 19 years old.

    More about Yanko >>

  • John M. TichnellData Center Tech/NOC Tech

    John Tichnell is a 23-year-old System Administrator at SingleHop. John is not difficult to pick out of the bunch, he is the one that can be reached at all hours of the night. As he puts it, 'I'm the guy that works through the night to make sure everything stays up, so everyone else can sleep peacefully'.

    More about John >>

  • Eric Nathaniel SchrombeckSystem Administrator/Windows Specialist

    After living in a slew of cities throughout Indiana and Illinois, Eric Schrombeck decided to join us here at SingleHop as a Junior System Administrator. Eric keeps himself busy covering a multitude of responsibilities- answering tickets, taking phone calls and provisioning servers for our clients.

    More about Eric >>

  • Sam BowlingData Center Tech/NOC Tech

    Sam Bowling is our system administrator and CPanel expert leader here at SingleHop. He brings with him a vast amount of knowledge of computers and technology. Studying Electrical and Computing Engineering Technology at Purdue University, he increased his astuteness in the world of information and technology.

    More about Sam >>

  • Josh MillsData Center Tech/NOC Tech

    Josh is a little new around here, so his staff profile is not yet ready. Check back soon for Josh's profile!

  • Andrew BrookesSystems Administrator/Security Specialist

    Andrew (or Brookes, as we call him around the office) is a little new around here, so his staff profile is not yet ready. Check back soon for Brookes' profile!

  • David SczcurData Center Tech/NOC Tech

    David is a little new around here, so his staff profile is not yet ready. Check back soon for David's profile!

    Systems Development

  • Lukasz "Luke" TworekLead Systems Developer

    Luke Tworek is the lead web developer/programmer here at SingleHop. He is responsible for both our front-end and backend sites. Along with the many projects he has perfected here, Luke has the ability to brag that he is the one who created the automated provisioning system that automates our new order installs.

    More about Luke >>

  • Igor SerebryanySystems Developer

    One of SingleHop's Systems Engineer, Igor Serebryany, is here to make our System Administrators and DC Tech jobs easier. He uses his knowledge to create web applications such as DNS management system or the System Status screen.

    More about Igor >>

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    Administrative Support Staff

  • Emily ClementAdministrative Assistant

    Emily Clement is as helpful as she is cheerful, in and out of the office. Her day is normally spent doing any number of things- from helping with administrative work for Dan or Zak, to assisting with purchases for the hot Chicago events SingleHop frequently sponsors. While Emily is not as involved on a day-to-basis with customers, she is a great help with managing all that it takes, behind-the-scenes, to keep things in order at the company.

    More about Emily >>

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Introducing LEAP, the server manager webtop.

SingleHop is proud to introduce its new client portal, LEAP.

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