Chicago, IL: October 13, 2008: Chicago-based managed dedicated hosting provider, SingleHop, Inc., today announced that it has completed an aggressive, free of charge, memory upgrade program. Over 900 SingleHop customers had less than 2 GB of RAM in their servers when the program commenced in July 2008; today almost every customer has a minimum 2 GB of RAM. All new customers will receive a minimum of 2 GB of RAM in their servers, also free of charge.
SingleHop allowed customers to schedule the time and date when their upgrade would be performed during the process. The entire program, valued at over $100,000, was aimed at increasing customer loyalty and satisfaction, as well as improving SingleHop’s competitiveness in the marketplace.
“We accomplished two very important goals through our upgrade program,” says Zak Boca, President of SingleHop, “first we increased the satisfaction and loyalty of our existing clients by giving them an upgrade for free. Second, we made our server offerings more competitive with the overall marketplace,” he adds.
“A lot of hosting providers like to upgrade their packages for new clients, but don’t touch the packages for existing customers. In our opinion this is counter-productive. We’re just as concerned with keeping current customers happy as we are with attracting new ones. Happy customers provide the best word of mouth advertising you can’t buy! Finally, we believe that upgrading clients server memory will yield fewer technical problems and more powerful servers,” said Dan Ushman, VP of SingleHop.
The third quarter of 2008 has seen a huge surge in SingleHop product offerings including the IPCast Pay-As-You-Go Content Delivery Network; the announcement of LEAP, the server manager webtop client portal; the company’s free 2GB RAM upgrade for existing clients; the release of Advanced Automatic Server Provisioning (AASP), a technology exclusive to SingleHop and LEAP, which drastically increases server installation time as well as reduces human error.
Additionally LEAP features SingleHop’s exclusive IP ensure technology, which guarantees that clients will only receive clean IP addresses.
About SingleHop, Inc.
SingleHop, Inc., is a full service managed dedicated hosting provider that was founded on the principal of providing reliable, cost-effective dedicated services. The company was founded by Zak Boca in 2006 and currently hosts thousands of websites worldwide. The cornerstone of SingleHop managed hosting is the à la Carte Server Management Program, which is a full-array of transparent management services that were designed, and tested to allow business customers to tailor their level of support to their needs or expertise. http://www.singlehop.com
LEAP video tour: http://www.singlehop.com/poindexters_lab/leap_demo.php